Privacy Policy
Effective date: August 30, 2026
Hangen Team at Latitude Margaritaville Hilton Head (“Hangen Team,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you use hangenteam.com, the Hangen Team Homes mobile app, and related Hangen Team services.
Information We Collect
We may collect information you provide directly, including your name, email address, optional phone number, account information, property inquiries, saved homes, saved search criteria, rental preferences, update preferences, and messages you send to the Hangen Team.
We may also collect limited technical information needed to operate and secure our services, such as IP address, device or browser type, request time, pages or app features used, authentication and security events, and server diagnostic information.
How We Use Information
We use information to:
- provide and maintain the website, app, accounts, property searches, saved homes, inquiries, and requested services;
- respond to questions and property requests;
- send matching-home or service updates that you request or consent to receive;
- authenticate users, protect accounts, prevent misuse, and troubleshoot technical issues;
- improve the reliability and usability of Hangen Team services; and
- comply with applicable legal obligations and protect our rights.
How We Share Information
We do not sell personal information. We may share information with service providers that help us operate our website, app, authentication, hosting, communications, and customer services; when required by law or a valid legal process; or when necessary to protect users, the Hangen Team, or the public.
The app provides a user-initiated link to a Hangen Team video on YouTube. YouTube does not load merely because you open the Amenities screen. If you choose to open the video, Google/YouTube may receive technical and usage information under its own privacy practices.
Your Choices
You may choose not to provide optional information. You can manage saved-home and update preferences through your Hangen account where available, or contact us to change your communication preferences.
You may request permanent deletion of your Hangen account and associated personal data through the account controls in the Hangen Team Homes app or by contacting us. We may verify a request before completing it. Authenticated in-app requests are processed within 30 days, and we send a completion confirmation to the account email address. We may retain information only when reasonably necessary for security, fraud prevention, legal compliance, dispute resolution, or enforcement of agreements.
Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including providing requested services, maintaining security and records, resolving disputes, and meeting legal obligations.
Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy as our services or legal obligations change. We will post the updated policy on this page and revise the effective date.
Contact Us
For privacy questions, account-deletion requests, or other requests concerning your information, contact the Hangen Team at https://hangenteam.com/contact/.